print/cups: since update to 1.7.1: error : Send-Document client-error-document-format-not-supported

Mon Apr 14 09:36:46 UTC 2014

On Sun, 13 Apr 2014 20:50:01 +0400
Boris Samorodov <bsam at passap.ru> wrote:

> 12.04.2014 17:16, O. Hartmann пишет:
> > On Fri, 11 Apr 2014 08:19:45 -0400
> > Ajtim <lumiwa at gmail.com> wrote:
> > 
> >> On Friday 11 April 2014 13:08:33 O. Hartmann wrote:
> >>> On Wed, 09 Apr 2014 02:23:58 +0400
> >>>
> >>> Boris Samorodov <bsam at passap.ru> wrote:
> >>>> 09.04.2014 00:25, O. Hartmann пишет:
> >>>>> On Tue, 08 Apr 2014 23:16:33 +0400
> >>>>>
> >>>>> Boris Samorodov <bsam at passap.ru> wrote:
> >>>>>> 08.04.2014 17:42, O. Hartmann пишет:
> >>>>>>> Since the update of print/cups from 1.5.X to 1.7.1
> >>>>>>
> >>>>>> How did you do it?
> >>>>>
> >>>>> As it is reported in /usr/ports/UPDATING. I delete first cups-image,
> >>>>> then did the update which reeled in all the new stuff automatically.
> >>>>
> >>>> OK, lets start from some obvious things.
> >>>> Did you restart cupsd while experimenting?
> >>>
> >>> No.
> >>>
> >>>> Give an output for:
> >>>> -----
> >>>> % type lpr
> >>>
> >>> lpr is /usr/local/bin/lpr
> >>> pkg which /usr/local/bin/lpr
> >>> /usr/local/bin/lpr was installed by package cups-base-1.7.1
> >>>
> >>>> % ls -l /usr/local/etc/cups
> >>>
> >>> -r--r--r--  1 root  wheel  2807 11 Apr 11:58 cups-browsed.conf
> >>> -rw-r-----  1 root  cups   3197  8 Apr 17:15 cups-files.conf
> >>> -rw-r-----  1 root  cups   3197  8 Apr 17:15 cups-files.conf.bak
> >>> -rw-r-----  1 root  wheel  3137 11 Apr 12:02 cups-files.conf.sample
> >>> -r--r--r--  1 root  wheel  9521 11 Apr 11:50 cups-pdf.conf
> >>> -r--r--r--  1 root  wheel  9521 11 Apr 11:50 cups-pdf.conf.sample
> >>> -rw-r-----  1 root  cups   3442  8 Apr 17:22 cupsd.conf
> >>> -rw-r-----  1 root  cups   5098  8 Apr 17:20 cupsd.conf.O
> >>> -rw-r-----  1 root  cups   3442  8 Apr 17:22 cupsd.conf.bak
> >>> -rw-r-----  1 root  wheel  4492 11 Apr 12:02 cupsd.conf.default
> >>> -r--r--r--  1 root  wheel  4492 11 Apr 12:02 cupsd.conf.sample
> >>> drwxr-xr-x  2 root  wheel   512 11 Apr 12:02 interfaces
> >>> -r--r--r--  1 root  wheel  1875  8 Apr 19:17 mime.convs
> >>> -r--r--r--  1 root  wheel  1874 11 Apr 12:02 mime.convs.sample
> >>> -r--r--r--  1 root  wheel  6456  8 Apr 19:18 mime.types
> >>> -r--r--r--  1 root  wheel  6455 11 Apr 12:02 mime.types.sample
> >>> drwxr-xr-x  2 root  cups    512 11 Apr 12:02 ppd
> >>> -rw-------  1 root  cups   4134  8 Apr 17:33 printers.conf
> >>> -rw-------  1 root  cups   4134  8 Apr 14:58 printers.conf.O
> >>> -rw-------  1 root  cups   4134  8 Apr 17:22 printers.conf.bak
> >>> -rw-r--r--  1 root  cups    946 11 Apr 11:53 pstoraster.convs
> >>> -r--r--r--  1 root  wheel   778 11 Apr 12:04 pstotiff.convs
> >>> -r--r--r--  1 root  wheel  2084 11 Apr 12:04 pstotiff.types
> >>> -r--r--r--  1 root  wheel   284 11 Apr 11:49 snmp.conf
> >>> -r--r--r--  1 root  wheel   284 11 Apr 12:02 snmp.conf.sample
> >>> drwx------  2 root  cups    512 11 Apr 12:02 ssl
> >>>
> >>>> % make -C /usr/ports/print/cups-client pretty-print-config
> >>>
> >>> -GNUTLS (whoops ... this is not the default, isn't it?)
> >>>
> >>> ==> corrected that with a new recompilation with rmconfig preceded.
> >>>
> >>>> % grep CUPS /etc/make.conf
> >>>
> >>> NULL (menas: no output)
> >>>
> >>>> % pkg info -x cups hp foo gut
> >>>
> >>> cups-base-1.7.1
> >>> cups-client-1.7.1
> >>> cups-filters-1.0.52
> >>> cups-image-1.7.1
> >>> cups-pdf-2.6.1_1
> >>> cups-pstoraster-8.15.4_7
> >>> cups-samba-6.0_7
> >>> gutenprint-cups-5.2.8_1
> >>> libgnomecups-0.2.3_5,1
> >>> linux-f10-cups-libs-1.3.11_1
> >>> foomatic-db-hpijs-1.4
> >>> hplip-3.14.1
> >>> kdevelop-php-1.6.0_1
> >>> kdevelop-php-docs-1.6.0_1
> >>> php5-5.4.27
> >>> swhplugins-0.4.15_4
> >>> foomatic-db-20140331
> >>> foomatic-db-engine-4.0.11,2
> >>> foomatic-db-hpijs-1.4
> >>> foomatic-filters-4.0.17
> >>> gimp-gutenprint-5.2.8
> >>> gutenprint-base-5.2.8
> >>> gutenprint-cups-5.2.8_1
> >>> gutenprint-ijs-5.2.8
> >>>
> >>>> -----
> >>>>
> >>>> Stop cupsd, move temporary /var/log/cups/*_log to another location.
> >>>> Start cupsd and look for suspicious messages at /var/log/cups/* files.
> >>>
> >>> Nothing suspicious so far. With print/cups-filters installed, the whole cups
> >>> printing system is corrupted and doesn't print a single sheet of paper
> >>> (PDF/PS) normal es expected.
> >>>
> >>>
> >>> Prior to this task, I recompiled, as you suggested, first all cups ports and
> >>> afterwards hplip/foomatic. I also installed print/cups-filters before
> >>> recompiling hplip/foomatic.
> >>
> >> It works for me now (FreeBSD 10.0-RELEASE):
> >>
> >> I did deinstall cups* and hplip. Than installed cups and patched hplip. First 
> >> I used as usual hp-business_inkjet_3000-hpijs-pcl3.ppd.gz and it didn't work 
> >> It printed:%PDF-1.4
> >> and jobs processing  never stopped. Than I removed device and installed again 
> >> with -3000-ps.ppd.gz and it works but cannot print test page.
> >>  
> > 
> > I tried alternatives, but it is with all (known to me) usefull drivers for the
> > specific printer the same result: empty pages, print job stuck in queue. I also tried
> > most recent hplip-3.14.4 but I doubt this is the reason. 
> > 
> > I can print PDF and PS, as reported, when deinstalling/removing print/cups-filters
> > using clients like xpdf, xdvi or printing directly via lpr -PPRINTER_NAME jobfile.ps.
> > This fails when print/cups-filter is installed.
> 
> This is rather strange. But may be this is because you use hplip which
> I've never used before.

I used hplip before with CUPS 1.5.X with the printer of mine, the HP OfficeJet Pro 8600
N911a, as I mentined. The hplip driver suite privided the only prperly working driver for
my. But at this very moment, I'm not sure anymore whether I used the proper driver for
that kind of printer with HP Officejet Pro 8600 hpijs, 3.14.4, since I might have used
that kind of dribver WITHOUT the "hpijs" - but I can not confirm since I have not system
anymore with the old CUPS 1.5.X.

> 
> > Have you tried to deinstall by intention cups-filters and check whether the formerly
> > used driver works for you?
> 
> Yes, I tested cups-1.7.0 for several months with no ill-effects (HP,
> OKI and Epson printers).

I see no sign of ill effects either with all of the HP laser printers we use and those I
use in two diffreren departments.

> 
> > I also deinstalled everything related to hplip and cups (cups, cups-XXX, hplip, qpdf,
> > foomatic-XXX) and reinstalled first print/cups which reels in all cups-ports and then
> > print/hplip, which reels in qpdf and foomatic-filters. This should ensure the propper
> > chain of dependencies. But it fails. I then recompiled approx 260 ports by "portmaster
> > -f hplip" on my workstation and ~ 170 ports the same way on the server (gutenprint and
> > other gimp realted stuff aren't installed on the server). I had no success.
> > 
> > I'd like to figure out what part of the duo cups and hplip is the culprit, but it
> > seems not to be easy if one is dependend on a working printing system. 
> 
> Since I didn't use (and test) print/hplip I gave it a try. I didn't
> manage to print via command line using hplip (i.e. just
> "lpr -P <hplip_printer> test_file" ended with almost blank line and
> the tast waiting at the printer's query.

Exactly what I'm facing here. The print job prints out blank sheets, sometimes ending in
"?%" - nothing more. The job is stuck in the queue, never get ready and canceld out, I
have to delete it manually.

I did also another thing: I downloaded the hplip original raball from sourceforce. I
found two different folders withing the tree: one hpijs which contains the drivers I see
with hplip 3.14.1 or 3.14.4, but there is also a folder with drivers called "hpcups".
Creating a testqueue and taking the hpcups-driver instead of the hpijs seems to make
things working again, but I hadn't time enough to properly test it. I opened a PR
(ports/188509) and got response from the maintainer (which I added for convenience to the
CC list).

> 
> Further analysis showed that foomatic-rip-hplip doesn't like PDF files
> which new CUPS uses by default. It expects a PS file:
> -----
> File: <STDIN>
> Reading PostScript input ...
> PID 29404 (/usr/local/libexec/cups/filter/pstopdf) exited with no errors.
> Job does not start with "%!", is it PostScript?
> -----
> 
> After switching from HP's foomatic-rip-hplip to native foomatic-rip
> all is fine:
> -----
> PID 75535 (/usr/local/libexec/cups/filter/pstopdf) exited with no errors.
> Filetype: PDF
> -----
> 
> So, I fixed an error which I managed to reproduce. Please, try the
> attached file, recompile print/hplip and report back. The patch uses
> a native foomatic-rip where foomatic-rip-hplip was used.
> 

I applied also your patch and I must say: you made my day! Thanks. Even the hpijs drivers
seem to work properly now.

I can print via xpdf, dvips, gv, directly via lpr as well as via LibreOffice!

It seems that your patch has fixed the problem.

A side observation is, that the printing queue takes much longer now to perform the
printout when commiting the printjob: lpr waits a while, stuck, the graphical clients get
a kind of stuck, not refreshing their graphical contents (xpdf, gv, except LibreOffice,
which prints immediately).

Another side observation that the printer now is acting like a racoon: evertime it prints
out a single page or some pages, it starts a cleaning turn (consuming ink ...).

Best regards and thanks,

Oliver

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