palm pilot problem

[Davidamarston at aol.com]

I have a Palm V and have just upgraded my o/s from Windows 98 second edition 
to XP. I have downloaded the Palm 4.1 desktop and USB drivers software for XP 
but I cannot hotsynch because the com ports don't work. There is no conflict 
but all my pc is showing is COM1 and LPTI and when I link the hotsynch to COM1 
(or even Com3 which it used to use) all I get is a message that says the com 
port is not available. There is no yellow highlight it just doesn't seem to 
want to link to any program. My pc is a Dell which has the following 
configuration:

Peripheral Configuration    Serial Port A (auto)
                                Parallel port    (auto)
                                Mode (bi-directional)
                                Audio Device (enabled)
                                Legacy USB support (enabled)


Is there any software that I can buy from you that will solve this problem?

Thanks
Mrs. D. Marston