Bug filing broken?

[Kris Kennaway]

On Sun, Jul 13, 2003 at 03:40:21PM -0700, Andrew P. Lentvorski, Jr. wrote:
> I tried to file a bug for one of my -CURRENT machines using send-pr and 
> got the following result back:
> 
> >   ----- The following addresses had permanent fatal errors -----
> ><FreeBSD-gnats-submit at freebsd.org>
> >    (reason: 450 <taz.allcaps.org.>: Helo command rejected: Host not found)
> 
> Presumably this means that the mailer is trying to reverse lookup my 
> hostname, and it doesn't exist.  That's true, as I have been experimenting 
> with this stuff behind my firewall on my private net.
> 
> Fine.  I'll file a bug via the web interface.
> 
> Go to:
> 
> http://www.freebsd.org/send-pr.html
> 
> >The web-based bug interface is currently disabled.
> 
> 
> This is annoying.  A user is already peeved that FreeBSD has a bug, and
> now the bug sending mechanism has a bug.  In addition, the web bug
> submission is offline.
> 
> The send to FreeBSD-gnats-submit at freebsd.org should not have failed in the
> first place.  Even if FreeBSD-gnats-submit at freebsd.org needs spam
> protection, all of the emails coming into it have a signature which makes
> spam analysis incredibly easy.  Please reopen FreeBSD-gnats-submit so that 
> it accepts all input and rejects based upon content.
> 
> Another idea is to rewrite send-pr so that it submits bug reports directly
> to a port on a server somewhere.  Using port 80 and a dedicated receive
> server would get around firewalling issues.
> 
> The alternative is to reopen the web form.  However, I find send-pr much 
> more useful (less cutting and pasting).
> 
> Submitting a bug report should be the easiest, most robust and error free
> task the system carries out.

We await your patches :)

Kris
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