Bug filing broken?
kris at obsecurity.org
Sun Jul 13 22:51:10 PDT 2003
On Sun, Jul 13, 2003 at 03:40:21PM -0700, Andrew P. Lentvorski, Jr. wrote:
> I tried to file a bug for one of my -CURRENT machines using send-pr and
> got the following result back:
> > ----- The following addresses had permanent fatal errors -----
> ><FreeBSD-gnats-submit at freebsd.org>
> > (reason: 450 <taz.allcaps.org.>: Helo command rejected: Host not found)
> Presumably this means that the mailer is trying to reverse lookup my
> hostname, and it doesn't exist. That's true, as I have been experimenting
> with this stuff behind my firewall on my private net.
> Fine. I'll file a bug via the web interface.
> Go to:
> >The web-based bug interface is currently disabled.
> This is annoying. A user is already peeved that FreeBSD has a bug, and
> now the bug sending mechanism has a bug. In addition, the web bug
> submission is offline.
> The send to FreeBSD-gnats-submit at freebsd.org should not have failed in the
> first place. Even if FreeBSD-gnats-submit at freebsd.org needs spam
> protection, all of the emails coming into it have a signature which makes
> spam analysis incredibly easy. Please reopen FreeBSD-gnats-submit so that
> it accepts all input and rejects based upon content.
> Another idea is to rewrite send-pr so that it submits bug reports directly
> to a port on a server somewhere. Using port 80 and a dedicated receive
> server would get around firewalling issues.
> The alternative is to reopen the web form. However, I find send-pr much
> more useful (less cutting and pasting).
> Submitting a bug report should be the easiest, most robust and error free
> task the system carries out.
We await your patches :)
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