Bug filing broken?
Jon Disnard
diz at linuxpowered.com
Sun Jul 13 17:01:24 PDT 2003
You might try to investigate the issue first.
Try "http://www.dnsreport.com", and see if any red flags appear in the
MX record section, or in another area that might affect mail. Its a
common technique to reject mail from domains that do not follow the RFC
specs.
Also, you might try to send word about this to the postmaster of
freebsd.org.
Best,
-Jon
Andrew P. Lentvorski, Jr. wrote:
> I tried to file a bug for one of my -CURRENT machines using send-pr and
> got the following result back:
>
>
>> ----- The following addresses had permanent fatal errors -----
>><FreeBSD-gnats-submit at freebsd.org>
>> (reason: 450 <taz.allcaps.org.>: Helo command rejected: Host not found)
>
>
> Presumably this means that the mailer is trying to reverse lookup my
> hostname, and it doesn't exist. That's true, as I have been experimenting
> with this stuff behind my firewall on my private net.
>
> Fine. I'll file a bug via the web interface.
>
> Go to:
>
> http://www.freebsd.org/send-pr.html
>
>
>>The web-based bug interface is currently disabled.
>
>
>
> This is annoying. A user is already peeved that FreeBSD has a bug, and
> now the bug sending mechanism has a bug. In addition, the web bug
> submission is offline.
>
> The send to FreeBSD-gnats-submit at freebsd.org should not have failed in the
> first place. Even if FreeBSD-gnats-submit at freebsd.org needs spam
> protection, all of the emails coming into it have a signature which makes
> spam analysis incredibly easy. Please reopen FreeBSD-gnats-submit so that
> it accepts all input and rejects based upon content.
>
> Another idea is to rewrite send-pr so that it submits bug reports directly
> to a port on a server somewhere. Using port 80 and a dedicated receive
> server would get around firewalling issues.
>
> The alternative is to reopen the web form. However, I find send-pr much
> more useful (less cutting and pasting).
>
> Submitting a bug report should be the easiest, most robust and error free
> task the system carries out.
>
> Thanks,
> -a
>
>
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