Application
VERITAS Software
support at veritas.com
Sat Jun 28 10:47:33 PDT 2003
Dear Customer,
Thank you for contacting VERITAS Technical Services.
This is an automated response to confirm that we have received your support
request.
*** Please do not respond to this email! ***
Our Customer Support team will be contacting you in regard to this issue.
If this issue becomes urgent and you need immediate assistance, please
contact us via telephone to log a case.
You can find your local support number at the following link:
http://support.veritas.com/prodlist_path_phone.htm
Please Note: In the future, to avoid delays in providing you the correct
level of support when sending an email request, please ensure you include
the following information with your initial email:
1. Your Name
2. Your Company Name
3. Your Phone Number
4. Product Name
5. Product Version
6. Operating System
7. Operating System Version
8. Host ID (if applicable)
9. A Description of Your Issue; Please include any specific error messages
or error codes that you may have encountered.
You can log requests directly via our web page at
http://support.veritas.com/
By selecting Email Support
Or you may go directly to the email support page at:
http://seer.support.veritas.com/email_forms/intro_emailsup.asp
Regards,
Email Support Team,
VERITAS Technical Services
VERITAS Software Corporation
=================================================
VERITAS Technical Services also provides an extensive knowledgebase at our
support web site. This is the same knowledgebase that our support engineers
use to help identify and troubleshoot problems. You may search our
knowledgebase at: http://seer.support.veritas.com
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